PAYMENTS AND REFUNDS

PAYMENTS AND REFUNDS

You can return the product of proper quality within 14 days from the date of receipt of the order when buying in the online store and within 14 days from the date of purchase in our showroom, Instagram or What's app, if the item did not fit you in size, color, style or shape. 

For online store returns, processing takes up to 10-14 business days from the time we receive the return package. After the processing of your return, the money is returned to the card from which the order was paid on the site.

Important: cosmetics, jewelry, hair accessories, underwear, stockings, socks, swimsuits, bodysuits, leggings and other knitted underwear and hosiery, as well as goods from the SALE category. But we can exchange jewelry for a different size. 

Online store has the right to refuse the return in cases of violation of the conditions of preservation of marketability, in this case, all the costs of delivery of the return shall be borne by the consumer. 
Free shipping on your first order
Join the MOONA club and be the first to know about the latest fashion trends
ADDED TO CART
ADDED TO FAVORITES
All changes have been saved successfully.